TERMS AND CONDITIONS


Please read these terms and conditions thoroughly before contacting me about Copyediting or Proofreading services.

After your initial contact through this site, we will discuss your service needs, desired turnaround time, my availability and quote. I will nearly always need to examine your project before finalizing our agreement and my fee. Following this, I will send an invoice and client agreement. Invoices for amounts of less than $150.00 are required to be paid in full, up front. For invoices of $150.00 or more, half of the balance is required up front, and the second half received on or before the agreed-upon completion and file delivery date. I reserve the right to decline a proposed project if I feel it is not well suited to me. You are under no obligation to accept any offer.

IMPORTANT NOTE: Sending either a full or partial invoice payment constitutes your acceptance of and agreement to all terms and conditions detailed in the Client Agreement. Please read it carefully and contact me before paying if you have any concerns. My Client Agreement is clear, concise and uncomplicated—no gobbledygook to decipher.

Often, projects will need to be scheduled weeks in advance, or extra time allowed for travel or due to unforeseen disruptions. Contacting me as soon as possible is the best course of action, so that I can allocate time for your project and discuss deadlines and expectations, even if you have not finished writing yet. Please tell me about any restrictions or deadlines you may have as well. Occasionally, rush jobs are feasible; you’re always welcome to ask, but they are never guaranteed. Once your initial payment is received, your project receives priority on my calendar for the agreed time, whether it’s scheduled in the near future or farther out.

Accepted payment methods include debit, credit and PayPal. All payments are processed securely through PayPal (account not required). Once you have decided to hire me for your project, I will send an invoice that states the expected delivery date. Invoices will generally be valid for a set length of time (2-3 days), after which, they will expire if not accepted and paid. In that case, we will need to reschedule my services, accounting for any other projects that I may have been hired to work on in the interim. Upon your request, I will send you a second invoice. Invoices of less than $150 will still need to be paid in full, up front, regardless of how far out your project is scheduled, to reserve my time for it. For invoices of $150 or more, the first half of the balance is required up front, to reserve my time, regardless of how far out your project is scheduled.

All projects need to be submitted to me in Microsoft Word format (.doc or .docx), attached to an email. I edit using Word’s "Track Changes" feature, and include side comments when applicable. Critiques are delivered as a separate file. If you need assistance with converting your manuscript from a different type of file format to Word before submitting it, many resources are available online. *If your file is in OpenOffice or PDF format, I can accept it and convert it to Word for editing, but will not be responsible for any formatting losses.

If I have necessary questions regarding clarification of ideas or intent throughout the editing process, I’ll email you. Please respond to questions as thoroughly as possible.

If you make changes to your manuscript after your original submission and would like to replace portions of or the entirety of the file, please contact me immediately. If I have not yet begun editing your project, then I'd be happy to accept the new content. If I have already begun editing, then I will accept replacement portions or chapters that I have not yet touched. Any new content that is a revision to portions that I've already touched, would be considered an addition to our contract. Schedule permitting, I would send an invoice for the additional editing time required and accept the new content. If there are substantial changes to portions that I've already touched, then the job may need to be rescheduled.

Once I’ve completed project editing, I’ll send the edited file(s) to you as a Word document(s). After reviewing and addressing ALL edits and comments, if you have any questions or comments about them, please feel free to email me, discussing all concerns in a single email. I will respond within 48 hours, and there is no extra fee for this response.

Often, my comments in the initial delivered document will suggest rewriting or adding new paragraphs or sections. You are not obligated to follow my suggestions, however, this is part of the service I provide. If you’d like me to review/edit any rewritten content or added portions of new content, these revisions will be considered a secondary job and subject to availability in my schedule. I will charge my standard rates, based only on the word count of the rewritten or added content (not the word count of the entire book). Revisions are optional, yet happily provided as a secondary service, subject to my availability.

I do not offer refunds, once I have already begun editing. If you request a refund before I start editing your project, and within one week of payment, then I will be happy to refund your deposit within seven days of receiving your refund request. If you decide not to pay the second half of the invoice balance, for whatever reason, then you will receive half of the completed project (non-negotiable). You are welcome to pay for completion and delivery of the second half of the project at a later date, subject to availability in my schedule.

Please be aware that I cannot guarantee successful or lucrative publication. I DO guarantee that I will provide dedicated and accurate editing services along with honest and specific feedback as promised. My goal is to significantly improve and enhance your writing while protecting your ideas, intent and tone.

Your work will never be shared or distributed to anyone, period, without your express permission. Likewise, I will only use your content for the purpose of providing editing and proofreading services that we agree on. In addition, your personal details, including contact information, email address, and personal communications will be kept private and never shared, sold, or rented at any time.

I do email clients one to three times a year about specials or availability. On a weekly basis, I post a quote (1-3 sentences) from one recently finished project on my writing blog, giving full author credit. *If you choose to request exclusion from either activity, please notify me.

After the job is complete, I may ask if you’d like to write a review of my services. This is completely optional, of course. If you choose to do so, then it will be posted on my website, along with your name (first name only or both, whichever you prefer) and country.

I reserve the right to update these Terms periodically. Updates will not apply to previously made contracts. -- Last updated: October 22, 2017